Questions and Answers
Here you will find answers to the questions we are asked most often. If you cannot find what you are looking for, please do get in touch.
Travelling with a dog?
Your four-legged friend is very welcome too. The room comes with a water and food bowl and a comfortable dog bed for a cosy stay.
There is plenty of room to relax together in the hotel lobby after the day’s adventures, and just outside you will find lovely walking trails along Lake Siljan and through Mora’s beautiful surroundings.
Dog in the restaurant
If you are travelling with a dog, we have a dedicated part of the restaurant where you can dine together. In the warmer months you are also welcome to sit out on our terrace overlooking Lake Siljan.
To make sure a dog-friendly room is available, please let us know when booking that you are travelling with a dog. A surcharge of 250 SEK per stay
When can I check in?
Check-in is from 3:00 PM on the day of arrival. If you expect to arrive after 8:00 PM, please contact reception in advance.
Early check-in
If space allows, we can offer an earlier check-in, though this can only be confirmed on the day itself. Please contact reception on the day of your arrival to check whether an earlier check-in is possible.
When should you check out?
Check-out is by 11:00 AM on the day of departure.
Late check-out
If you would like a late check-out, please speak to reception. Subject to availability, we can offer a later departure, possibly for an additional fee.
What are the reception opening hours?
Our reception is open every day from 06:00 to 24:00
If you expect to arrive after 8:00 PM, please let reception know in advance so we can prepare for your arrival.
When is breakfast served?
Regular breakfast times
- Monday–Friday: 06:30–09:00
- Saturday–Sunday: 07:00–10:00
- Holidays: 07:00–10:00
Summer breakfast (June 19–August 16)
- Every day: 07:00–10:00
Breakfast is included for staying guests.